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Q: Why do Bison hoops lower to 7-1/2 feet while some other brands advertise as low as 5 feet?
A: Bison puts customer safety at the top of the list when designing products. ASTM standards for adjustable basketball systems prohibits adjustment below 7 1/2 feet for customer safety. Severe dental injuries although rare can occur if teeth/braces get caught in the net. Hoops that can be adjusted below 7 1/2 feet are officially considered dangerous. Bison builds their hoops to ASTM standards as do other responsible basketball equipment manufacturers. In youth Park/Rec and League play kids start out at 8 feet and move up from there. Even 4 and 5 year olds can easily make shots on a 7 1/2 foot hoop with the right size ball. Kids grow fast and will soon be mostly shooting at a 10 foot hoop. We recommend safety first.
Q: How long will it take to get my hoop?
A: We stock every item we sell so most orders are shipped in 24 hours. The average transit time is 4-5 days. We will notify you immediately if there is a rare delay. We will email you the tracking information once your order has shipped.
Q: Where are Bison hoops made?
A: Bison is located in Lincoln, Nebraska and every hoop is made there. State of the Art fabrication and powder-coating are all done in Bison's own factories insuring tight quality control and a constant supply of products, Bison doesn't suffer from the constant inventory shortages, lack of warranty-replacement parts or lead paint problems that plague many low-priced brands that are manufactured off-shore. Product delays and lack of spare parts for customer warranty issues are common problems with imported hoops.
Bison has been in the same location for over 35 years so you can be sure they will be there if you need them for parts or service. PROUD TO BE MADE IN THE USA!
Q: Can I install a hoop myself?
A: A lot of our customers do install their own hoop. All hoops are supplied with detailed installation instructions and we provide some very helpful tips on our Installation Help page. We also have Live Installation Support 7 days a week at 888-836-2992. If you would like someone else to install your hoop you can find contact information about installers on the page as well.
Q: Are Bison hoops warranted against rust?
A: Yes. Bison basketball systems are warranted against any structural damage caused by corrosion for a lifetime. Don't be fooled into paying extra for a "galvinzed coating" to get a lifetime warranty against corrosion. Bison hoops include a lifetime warranty against corrosion as part of the award-winning Lifetime Warranty that is included with most Bison hoops at no additional charge. Quality, properly applied powder coating will not rust.
Bison's Made In The USA basketball systems are powder coated in Bison's factory in Lincoln, Nebraska under strict quality-control conditions insuring the highest quality powder coating and ZERO LEAD PAINT ISSUES. Other brands made in Asia, including brands made in China are famous for poor quality powder coating using questionable, sub-standard materials. Applying a patch-fix like a "galvinzed coating" is not the proper answer to a poor quality finish that will crack and flake anyway and you certainly should not have to pay extra for it. Insist on knowing where the basketball system you are about to purchase is made, not shipped from, including where the finish was applied or better yet choose Bison for a high quality Made In The USA basketball system.
Q: What size backboard should I get?
A: Every shot possible in the game of basketball can be made on a 54" wide backboard. Regulation size is 72" wide so it really comes down to court/driveway size and personal preference. 54" wide is a great size for the average 2 car wide driveway or 30' X 30' court. 60" wide looks good in 2-3 car wide driveways and smaller half-courts. 72" wide backboards are big and can look out of place in smaller driveways and courts but are perfect for larger areas.
Look for 54" or 60" size boards with 3/8" thick glass and 72" boards with 1/2" glass for gym-correct rebound. 3/8" glass on a 54" or 60" backboard provides the same rebound as a regulation 72" backoard made of 1/2" glass but has the advantage of being ligher making it easier to adjust the rim height for your little ones. We use 1/2" thick glass only on our regulation 72" systems, same as used in the NBA and NCAA.
Q: How important is pole size?
A: Pole size is important but more important is pole thickness and bury method. Steel thickness is measured in gauges, the lower the number the thicker the steel, 11 gauge is thicker (stronger) than 14 gauge. Bigger is not always better. Some brands offer a big pole but it is usually a thinner steel. An 11 gauge, 4" pole for example would be stronger than a thinner 5" pole.
Just as important is how the pole is buried in the ground. Direct bury poles have less vibration than bolt-down or "pier" mount poles. Vibrtations on a direct bury pole quickly travel down the pole and are absorbed into the ground, vibrations on a bolt-down pole collect at the mount plate and "harmonize" causing continuing vibrations. Bison offers both pole types on most every basketball system allowing you to choose what type works best for you. Direct Bury for rigidity or Bolt Down for removability.
Bison also does a great job to match the right pole size to the backboard, the look of the system is important too especially if the hoop is in the front of the house. A huge pole with a little backboard can look a little off.
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